Terms of use

These terms govern your use of this website and, where stated, our services. They are a contract between you and Cognivance LLC, a Missouri limited liability company (charter LC014770039) with its registered office at 117 South Lexington Street Ste 100, Harrisonville, MO 64701, United States (“Cognivance”, “we”, “us”). By using this site you accept these terms. If you do not accept them, please do not use the site.

1. What we do

The company provides digital services, including the development, implementation, and sale of digital solutions, software, websites, and other technology-based products and services for businesses and individuals.

In practice that means we design and build web platforms, mobile applications, AI applications and SaaS products for businesses, and we may publish software products of our own.

2. Using this website

You may read, print and share the pages of this site for your own business purposes. You may not use the site to break the law, to attempt to gain unauthorised access to it or to any connected system, to scrape it in a way that degrades it for others, or to misrepresent your identity or your relationship with us.

The content of this site — text, layout, code, graphics and the Cognivance name and mark — belongs to us or to our licensors and is protected by copyright and trade mark law. Nothing on this site transfers any of those rights to you.

3. Enquiries are not a contract

Sending us a message through the contact form, or receiving a reply, does not create a contract, a professional relationship or an obligation on either side. Nothing on this site is an offer capable of acceptance, and nothing on it is legal, financial or tax advice.

4. Services engagements

Every engagement is governed by a separate written proposal or statement of work signed by both parties. That document controls scope, deliverables, fees, schedule, acceptance criteria, confidentiality and termination. Where it conflicts with these terms, the signed document wins for that engagement.

Unless your signed document says otherwise:

• Fees are quoted in US dollars and invoiced as set out in the proposal. Invoices are payable within 14 days of issue.
• Work outside the agreed scope is quoted and approved in writing before it is started.
• Either party may terminate an engagement on 14 days’ written notice. You pay for work completed and costs committed up to the termination date; we hand over everything produced to that point.

5. Ownership of what we build

On full payment of the fees for the relevant work, we assign to you all right, title and interest in the deliverables created for you under that engagement, including the source code, and repositories are held in your organisation from the start of the work.

Two exceptions, which are standard and which we will name in the proposal: (a) third-party and open-source components remain the property of their owners and reach you under their own licences; and (b) our pre-existing tools, libraries, templates and know-how remain ours — we grant you a perpetual, worldwide, non-exclusive, royalty-free licence to use them as incorporated in your deliverables. We may describe the work in general terms as a credential unless your agreement says otherwise.

6. Your material

You keep ownership of everything you give us — content, data, brand assets, credentials. You grant us the licence we need to perform the engagement, and you confirm you have the rights to provide it. We treat your non-public information as confidential and use it only to perform the work.

7. Subscriptions and billing

Where we make a software product of our own available on a subscription — now or in the future — the following applies in addition to the product’s own order page:

• Payment processing. Subscriptions are billed through Stripe. We do not store your full card details; Stripe processes them under its own terms.
• Renewal. Subscriptions renew automatically at the end of each billing period at the then-current price, until cancelled. We will give at least 30 days’ notice before any price change affecting your renewal.
• Cancellation. You may cancel at any time from your account or by emailing contact@cognivance.llc. Cancellation takes effect at the end of the current billing period; you keep access until then.
• Taxes. Prices exclude sales tax, VAT and similar charges, which are added where we are required to collect them.
• Suspension. We may suspend or close an account for non-payment, for unlawful use, or where use threatens the security or availability of the service for other customers. Where the reason can be fixed we will tell you first and give you a chance to fix it.

8. Availability

We work to keep this site and any product we operate available, but we do not guarantee uninterrupted access. Service levels, where they apply, are set out in the signed agreement for that engagement or product.

9. Third-party links and services

This site and our work may link to or rely on services operated by others. We do not control them and are not responsible for their content, availability or practices.

10. Disclaimers

Except as expressly stated in a signed agreement, this website and its content are provided “as is” and “as available”, and we disclaim all implied warranties, including merchantability, fitness for a particular purpose and non-infringement, to the fullest extent the law allows.

11. Limitation of liability

To the fullest extent permitted by law, neither party is liable to the other for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, data or goodwill, however caused.

Our total aggregate liability arising out of or relating to an engagement is limited to the fees you paid us under that engagement in the twelve months before the event giving rise to the claim. For use of this website where no fees have been paid, our total aggregate liability is limited to US $100.

Nothing in these terms limits liability that cannot be limited by law, including for fraud or for death or personal injury caused by negligence.

12. Indemnity

You will defend and indemnify us against third-party claims arising from your material, your use of the deliverables after handover, or your breach of these terms — excluding anything caused by our own breach or negligence.

13. Changes to these terms

We may update these terms. The version published here on the date you use the site is the one that applies to that use; the "last updated" date above tells you when it changed. Signed engagement documents are not changed by an update to this page.

14. Governing law and disputes

These terms and any dispute arising from them are governed by the laws of the State of Missouri, without regard to its conflict-of-laws rules. The state and federal courts located in Missouri have exclusive jurisdiction, and both parties consent to that venue. Before filing, the parties will try in good faith to resolve the dispute by discussion for 30 days.

15. General

If any provision is held unenforceable, the rest stays in force. A delay in enforcing a right is not a waiver of it. You may not assign these terms without our written consent; we may assign them as part of a merger or sale of the business. These terms, together with any signed engagement document and the policies linked from this site, are the entire agreement between us on their subject matter.

16. Contact

Cognivance LLC
117 South Lexington Street Ste 100, Harrisonville, MO 64701, United States
contact@cognivance.llc

This page is a good-faith general statement of our terms and is not legal advice. If you are contracting with us, read the signed proposal — it is the document that governs your engagement.